Learning and Development Manager

  • Ready for a learning opportunity like no other?
  • We need a learned leader to take our platforms and delivery to new heights and new audiences
  • Don’t miss this chance to jump into our transforming world!


Join a high performing team with heart!

Good Shepherd Microfinance is a world leader in financial inclusion products, services and advisory. We offer fair and affordable financial programs to people on low incomes and advisory services for governments, businesses and other organisations. We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.


What will be your key focus?

As a part of our exciting work, we are reshaping our Learning Team, currently responsible for our award-winning Good Learning platform, to deliver effective learning for microfinance workers and corporate clients.

Reporting to the Chief Operating Officer, you will have responsibility for the planning and operations of a small team to deliver effective learning outcomes, having subject expertise in adult learning and in designing and producing face-to-face and online learning programs. You will also initiate activity, and develop proposals and performance plans based on a deep understanding of the learning needs of each stakeholder group, and manage the design, development and delivery of all learning materials. Management of the learning management system, including oversight of a project to replace the current system, forms part of the role.


What will you need to succeed?

  • Subject matter expertise and experience in adult learning pedagogy and learning design methodologies, including ADDIE.
  • Experience in managing the end-to-end development, production and delivery of learning materials for face-to-face, blended and online learning, including costing projects and workflow planning.
  • Strong stakeholder engagement and excellent communication skills.
  • Experience in managing a small internal team and external contractors and suppliers.
  • Knowledge of learning management systems, authoring and production tools.
  • Experience in writing proposals and business cases.
  • Undergraduate or postgraduate qualifications in education, learning design or related field.
  • The capacity and commitment to work in alignment with the values of Good Shepherd Microfinance


More about us?

The Learning Team sit within our broader Microfinance Operations team who boast incredible passion and a wealth of knowledge about financial inclusion in Australia. Plus, they get to partner with our amazing network of community providers every day, who help people in the community realise their economic wellbeing.

At the core of Good Shepherd Microfinance are our values and a culture that invests strongly in professional development, workplace flexibility and employee wellbeing. In 2016, we were ranked in the top 10 most innovative not-for-profits in Australia. We are proud that women make up 66% of management roles and our remuneration includes generous salary packaging benefits that can increase take home pay.


Interested? To view the position description click on the ‘Download’ button below. For further information and queries, contact Nicole Anderson, People and Culture Consultant at nanderson@gsmicrofinance.org.au or on 03 9495 9677.

To apply send your resume and a covering letter to: careers@gsmicrofinance.org.au by 5pm Thursday 16th 2018. Your cover letter should tell us why you want to work with us, why you see yourself in this role and how you believe you meet the criteria outlined in the points above.

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