Financial Inclusion Action Plans (FIAP)

Financial Inclusion Action Plans (FIAP)

Latest FIAP news

FINANCIAL INCLUSION ACTION PLAN (FIAP) : Collective Actions Leading Change

Three million people in Australia are severely or fully excluded from financial institutions and their banking and insurance products. This financial exclusion places people and families at risk of financial hardships including poverty, vulnerability to predatory lending practices and poor social, emotional and health outcomes.

In 2015 Australia committed to financial inclusion by agreeing to international obligations including the G20 Financial Inclusion Action Plan and the United Nation’s Sustainable Development Goals.

Good Shepherd Microfinance has been appointed by the Australian Government to develop a Financial Inclusion Action Plan (FIAP) program.  The FIAP program provides an opportunity for organisations to consider and take real action to realise financial inclusion and thereby enable economic mobility and resilience – especially for women – which is everyone’s interest.  The program has been developed in partnership with the Australian Government, EY and the Centre for Social Impact and is also supported by an Advisory Group of experienced professionals from across the government, corporate and community sectors. A FIAP is an agreed strategy of practical actions that an organisation will undertake to improve financial inclusion in Australia.

What is a Financial Inclusion Action Plan?

A Financial Inclusion Action Plan provides an opportunity for organisations to take real action to enable financial inclusion and resilience, and thereby realise greater equality, inclusive growth and resilient communities.

Individual organisations develop a Financial Inclusion Action Plan with actions designed to strengthen financial resilience for large numbers of people, including their employees and customers experiencing exclusion and hardship, with a specific focus on:

  • Economic wellbeing, especially of women
  • Increasing engagement
  • Innovative solutions
  • Cross-sector cooperation

Download the FIAP launch report: Collective actions, leading change.

Why is financial inclusion important?

Economic modelling shows that by working together over the next 10 years, the FIAP program can enable large numbers of people to progress away from financial crisis and hardship, towards stability, income generation and longer term resilience. The emulation effect of a modest group of 30 organisations embedding committed actions into business as usual practices, could contribute towards a GDP uplift of $2.9 billion, government savings of $583 million and increased household wealth of $11.8 billion per annum.[1]

12 trailblazers over 240 actions

The Foundation FIAP is a 12 month commitment to declare existing actions as well as test and explore new ways to promote financial inclusion and financial resilience. Together the 12 Trailblazers have committed to over 240 actions focused on enabling core aspects of financial inclusion and resilience.

Twelve trailblazing organisations have unveiled their commitment to stimulate inclusive economic growth, especially focused on women. These organisations will see coordinated, measurable actions to improve financial resilience for large numbers of people experiencing financial exclusion and hardship.

Building a FIAP Community – Statements of Commitment

Following the launch of the Foundation FIAPS in November 2016, eighteen other organisations have now committed to developing their FIAPs in 2017. These organisations join the growing FIAP Community of Practice that will explore multi-sectoral collaboration to create shared value through collective impact.

Advisory Group Members

The Financial Inclusion Action Plan program is governed by an Advisory Group, which includes:

  • Delia Rickard – Chair, FIAP Advisory Group, Australian Competition and Consumer Commission
  • Christine Nixon – Chair, Good Shepherd Microfinance
  • Professor Roslyn Russel – School of Economics, Finance and Marketing, RMIT
  • Fiona Guthrie – CEO, Financial Counselling Australia
  • Julie Kun – CEO, Women’s Information and Referral Exchange (WIRE)
  • Gerard Brody – CEO, Consumer Action Law Centre
  • Diane Tate – Executive Director Retail, Australian Bankers Association
  • Rob Whelan – CEO, Insurance Council of Australia
  • Sally Sinclair – CEO, National Employment Services Association
  • Miles Larbey – Senior Executive Leader, ASIC
  • Shelley Jones – Director, Good Shepherd Microfinance
  • Professor Ross Buckley – King & Wood Mallesons Professor of International Finance Law, University of New South Wales
  • Amanda McIntyre – First Assistant Secretary, Office for Women, Department of Prime Minister and Cabinet

Ashurst Lawyers has been appointed as the Independent Rev iewer to provide assurance that all aspects of program governance are being managed appropriately.

Download the Financial Inclusion Action plan brochure.

[1] SPP (2016). Economic Modelling for FIAP Program Implementation Team, November 2016

Related links

Dr. Godinho, V. 2017, ‘The Power of 30’, Linkedin, viewed 22 June 2017,


Latest News from Financial Inclusion Action Plans (FIAP)

2 June 2017 Media Release

Swinburne leading the way for financial inclusion nationally

Universities nationally are being called on to increase financial inclusion for students by Australia’s leading provider of affordable financial programs to people on low incomes, Good Shepherd Microfinance.

The appeal comes after more than 100 students at Melbourne-based Swinburne University benefited from financial programs and other assistance in the past six months, as a result of Swinburne’s Financial Inclusion Action Plan (FIAP).

Read More

12 May 2017

A Mother’s Story of Resilience

The events that trigger the biggest changes in our lives are often the ones we’ve never prepared for. Shocks like a job loss, a sudden illness or an accident can impact our ability to work, earn an income and look after our families.

Laura and her husband, Peter, have three children - Vivian 9, Anthony 6 and Lily 3. Overnight their seemingly perfect family was thrown into turmoil in the face of an unexpected crisis.

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7 July 2017

Shifting the Dial on Financial Inclusion and Resilience for Indigenous Consumers

As the 60th anniversary of the NAIDOC week celebrations rolls in, it is timely to reflect that despite isolated pockets of success, much remains to be done to realise Indigenous inclusion in Australia.

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25 November 2016

Financial exclusion in Australia: whose problem is it to solve?

On International Day for the Elimination of Violence against Women, leaders from the government, business, education and the community sectors come together to announce Financial Inclusion Action Plans, detailing specific steps they will take to improve financial inclusion and resilience.

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By working collaboratively across business, community and government we are committing ourselves to work together to create a more financially inclusive and just society, whilst placing Australia in a global leadership role regarding our international commitments to the G20.

Delia Rickard, Independent Chair Financial Inclusion Action Plan Advisory Group