About Good Shepherd Microfinance

About Us

Seventeen per cent of adults in Australia experience financial exclusion. That’s 3 million people unable to access a small amount of credit, a transaction account or general insurance. This places them and their families at risk of poverty and poor social, emotional and health outcomes.

Without savings or access to these basic financial products and services, meeting one-off expenses or unexpected costs can cause serious financial stress.

Replacing a broken fridge, getting the car back on the road after an accident, or sending their child to school with the technology needed for a 21st century education can be a real struggle.

Good Shepherd Microfinance offers a suite of people-centred, affordable financial programs to people who are financially excluded. These programs promote economic wellbeing for people with low incomes, especially women and girls, and move clients from financial crisis to resilience and inclusion.

We work collaboratively with the corporate, government and community sectors to create people-centred programs that enable clients to realise their own economic wellbeing, as they define it themselves. This approach leaves clients feeling valued and in control of their finances and lives.

Good Shepherd Microfinance is guided by Count Me In: Strategic Direction 2013 – 2018.


To enable economic wellbeing for people on low incomes, especially women and girls.


Human dignity, respect, social justice, audacity, compassion and reconciliation

Strategic Priorities

  • Community-led


    with over 80 per cent of our clients satisfied that their expectations were met or exceeded.

  • Reach


    with over 1 million people being impacted through our programs by 2018.

  • Impact


    with the aim of increasing economic mobility for all of our clients.

  • Inform


    with the goal of ensuring that in five years time, the term economic inclusion is understood and enabled by those that can play a role and mutually benefit.

  • Strength


    with the goal of broadening our funding base to ensure sustainability and future growth.