Conversations to Capability

‘Conversations to Capability’, was an 18-month study funded by Financial Literacy Australia, aimed to co-design and test interventions to strengthen and sustain the financial capability and wellbeing of No Interest Loan Scheme (NILS) clients’. After NILS loan applicants took part in a financial conversation with a microfinance worker, GSM added two fintech innovations – text message nudges and a bespoke online financial information toolkit. The conclusion of the study found that clients prefer multiple communication methods and channels, including face to face and technology-led options.

More News

Household Relief Loans Without Interest

Household Relief Loans Without Interest for anyone impacted by COVID-19 are available now. In collaboration with the Australian Government, we’re providing No Interest Loans of up to $3,000 towards rent and utilities, repayable over 24 months. To apply visit: