Financial hardship arrangements of energy retailers

Good Shepherd Microfinance has made a submission to the Essential Services Commission’s Inquiry into the current policies, practices and procedures of energy retailers. It suggest that a concerted effort should be made to better understand the precursors to financial stress and the best way to implement early identification procedures.

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Our hearts and thoughts go out to everyone impacted directly or indirectly by the coronavirus pandemic.

Good Shepherd will continue to provide No Interest Loans (NILS) to people in our community who need this support. We are revising our financial hardship policy and will keep you updated. For assistance, please contact your nearest NILS provider or Good Money store.